Support

Meal planning, recipes, shopping lists and AI suggestions do not require an account. Sign in with Apple or Google when you choose partner sharing or cloud backup.

Open AI suggestions from the meal plan, review the conditions and choose the button to send them to OpenAI. Your current plan does not change until you review and apply the suggestion. If you reach a usage limit or see a connection error, try again later.

Choose partner sharing, sign in, start sharing and send the invitation link to your partner. Once they sign in and join, both of you can use the same meal plan and shopping list. An invitation lasts seven days and can be used once.

Sign in and start cloud backup in settings. Sign in with the same account and start backup on the other device to restore and sync saved meal plans and favourites. Your name, notification preferences and manually added or checked shopping items are not included in personal backup. Use partner sharing to sync a shopping list between two people. Stopping backup does not delete the saved cloud data.

Regenerate the plan from the meal-plan tab, or change your cooking days, household size, budget and tastes in preferences. Ingredient amounts, estimated costs and nutrition are scaled from each recipe's base serving count.

Costs are estimates based on the app's recipe data. They do not reflect a shop's actual prices, discounts, pack sizes or stock.

Dietary and allergy settings help filter candidates using the ingredient information available in the app. They cannot guarantee safety, including cross-contamination, undeclared ingredients or manufacturing conditions. Always check product labels and the supplier's information.

Check that the weekly reminder is enabled in the app and that notifications are allowed in iOS Settings. Reminders are scheduled on your device, not sent by a server. Focus, notification summaries and device conditions can affect delivery.

Sign out first, then confirm deletion of local data in settings. This removes local plans, preferences, favourites, ratings, pantry and shopping data, local sync records and scheduled weekly reminders. Your account and cloud data remain. Signing in again may restore a shared plan; personal cloud backup does not restart automatically. Account deletion is a separate option in settings. Deleting the app or local data does not delete anonymous AI records on the server.

Use the VIBRA support form. Begin your message with “VIBRA Recipe” and include the app version, device and OS version, the steps that led to the problem and any message shown. Do not send passwords, payment details or health information that is not needed for support.

Provided by VIBRA, Inc. Updated September 6, 2026.